Helpdesk
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
+44 (0)141 468 9887
Knowledge base
Marlins English Language Testing
General Questions
4
Why do seafarers need to learn English?
What are Marlins English Language Tests?
I am an individual seafarer. Can I purchase the test and take it online?
Do I need to take a Marlins test?
Formal Recognition of Marlins Tests
6
What flag states require/recognise Marlins English Language testing?
Does Marlins testing have any industry endorsement?
Is the Marlins test "appropriate for IMO"?
How does the Test of Spoken English (TOSE) relate to the Common European Framework
Do Saudi Aramco accept the Marlins English Language Test?
View all 6
Marlins Online Test Platform
Getting Started
2
Where is the Marlins Online Test Platform?
How do I register for a Test Platform account?
Payment
9
How do I purchase a Marlins English Language test? [Part I]
How do I purchase a Marlins English Language test? [Part II: PayPal]
Is there a minimum or maximum number of Marlins English Language tests for a single purchase?
Can I pay for Marlins English Language Tests by invoice instead of credit card?
How much does a Marlins English Language test cost? Do you offer discounts for bulk orders?
View all 9
Test administration
10
When I allocate a licence code to a candidate by email, what does the automated message look like?
How long are Marlins English Language test credits valid for?
If a candidate fails in testing, how long before they can take the Marlins English Language test again?
What preparations should I make before testing a candidate?
How do I generate a licence code for the Marlins English Language Test?
View all 10
Certificates
9
Why is my final percentage not an average of each section percentage?
Is my English Language Test score of xx% a pass or a fail?
Change candidate details on Marlins English Test certificate
Can you stamp my Marlins English Language test certificate?
How long is a Marlins certificate valid?
View all 9
Account issues
1
Forgotten password (Marlins English Language Test, Marlins Test Platform)
Ocean eLearning Courses
Purchasing and Payment
3
I purchased a course, but its not available.
How can I enrol my crew members after buying more than one course via Ocean online shop?
How to purchase a course using a coupon code
STCW Courses
3
Which flag approved STCW Security course should I buy?
Where can I undertake the assessment for the MCA approved security courses?
Where is my STCW certificate?
General Questions
7
What happens if I exit the course, either deliberately or by accident?
How can I change my details (such as Date of Birth) on the certificate?
What is the National ID?
I forgot my password. How can I log in to complete my course?
I have completed the eLearning course assessment. Where is my certificate?
View all 7
Marlins Approved Test Centres
Becoming an Approved Test Centre
2
How can my company become a Marlins Approved Test Centre?
What equipment is required to become an Approved Test Centre (ATC)?
Candidate Information
3
Where can I find a Marlins Approved Test Centre?
I can not find an Approved Test Centre near me
How much does it cost to take a test in Marlins Approved Test Centre?
Privacy and Data Protection
Privacy and Data Protection
1
Privacy Policy
archived
Archived in 2022
1
I have finished my course. How do I print my certificate?
Technical Issues
0